FAQ

 

What is your shipping policy?

Architools ships our products domestically as well as internationally. For our shipping prices and timings, please click 'Shipping' in the top menu or at the footer of this webpage.

Should your item arrive damaged, please email us at sgarchitools@gmail.com and we will get back to you within 24 hours.

 

How do you make sure that products reach us safely?

Architools takes great care in packaging our products with sufficient protection to survive the trip around the globe, and we have shipped to many happy international customers.

For more information on this process, please click 'Packaging' in the top menu or at the footer of this webpage.

Architools will email you a tracking number provided by the courier if a trackable mailing option is chosen. For non-trackable options, we will email you a video proof of us mailing your parcel at the post office. With adequate safety measures taken, Architools will not be liable for any mail lost by the courier. 

 

How do I order wholesale?

Wholesale orders are very much welcome. We are open to working out deals with prospective wholesale buyers. Please email us at sgarchitools@gmail.com with the word 'Wholesale' included in the subject field and we will get back you you within 24 hours.

 

Any other questions?

Feel free to email us at sgarchitools@gmail.com and we will get back you you within 24 hours.